Get the Microsoft June patches applied, but watch out for Win7 NICs and old antivirus

July 2, 2018 brianradio2016 No comments exist

Windows 7 customers should be on the lookout for a couple of, uh, challenges this month, as the Win10 1803 trail of tears continues and Win10 1709 finally looks pretty solid.

The Win7/Server 2008R2 network card bugs continue

First, the good news. If you installed last month’s Win7/Server 2008R2 patches and your network connections didn’t go kablooey, you’re almost undoubtedly OK to proceed with this month’s patches.

On the other hand, if you’ve been waiting to install patches on your Win7 or Server 2008R2 machine, you need to be aware of a bug that Microsoft has acknowledged. It was introduced by a patch back in March, according to the KB articles, and hasn’t been fixed yet:

Symptom: There is an issue with Windows and third-party software that is related to a missing file (oem<number>.inf). Because of this issue, after you apply this update, the network interface controller will stop working.

Workaround: 1.To locate the network device, launch devmgmt.msc; it may appear under Other Devices.

2. To automatically rediscover the NIC and install drivers, select Scan for Hardware Changes from the Action menu.

a. Alternatively, install the drivers for the network device by right-clicking the device and selecting Update. Then select Search automatically for updated driver software or Browse my computer for driver software.

That’s a bizarre, convoluted series of steps. Microsoft still hasn’t confirmed which third-party software is at fault.

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